Our Policy

Welcome to Matix ERP, your trusted source for software solutions tailored to the needs of retail businesses, enterprises, contractors, and restaurants. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your data when you use our website and services. Please take a moment to review it carefully.

By accessing or using our website and services, you consent to the terms and practices described in this Privacy Policy.

Information We Collect

Personal Information:
We may collect personal information, such as your name, email address, phone number, and billing details, when you voluntarily provide it to us. This information is typically collected when you:

Create an account on our website
Make a purchase or request a demo
Contact our customer support team
Subscribe to our newsletter or updates
Non-Personal Information
We may also collect non-personal information, such as your IP address, browser type, operating system, and the pages you visit on our website. This information helps us improve the quality of our services and customize your user experience.

How We Use Your Information

We use the information we collect for the following purposes:

2.1. Providing Services: We use your personal information to provide you with the software solutions and support you request, as well as to communicate with you regarding your account and orders.

2.2. Marketing and Communication: With your consent, we may use your contact information to send you newsletters, updates, and promotional materials related to our products and services. You can opt out of receiving such communications at any time.

2.3. Analytics and Improvement: We use non-personal information to analyze the performance of our website and services, identify areas for improvement, and enhance your overall user experience.

2.4. Legal and Security: We may use your information to comply with legal obligations, protect our rights, and safeguard against fraudulent or unauthorized activities.

Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

3.1. Service Providers: We may share your information with third-party service providers who assist us in providing our services. These providers are contractually obligated to protect your information and only use it for the purposes we specify.

3.2. Legal Obligations: We may disclose your information when required by law, court order, or legal process, or to respond to a government request.